Are You Ready for the Future? It’s impossible to ignore—Agentic AI is having a massive impact on the way we work. In the workplace, we’ll increasingly be surrounded by digital colleagues, also known as AI Agents, who are set to transform both customer experience and internal operations for good. Thomas will dive deeper into this trend and, through various real-world use cases, demonstrate how this groundbreaking technology can be applied across e-commerce domains such as marketing, service, and operations. By the end of this session, you’ll not only understand the potential of Agentic AI but also know exactly how to take the first steps toward implementing it in your organization.
